Privacy Notice

In accordance with Articles 15 and 16 of the Federal Law on Protection of Personal Data Held by Private Parties, we inform you that El Nido Holbox, located at Avenida Benito Juárez Playa s/n, Holbox, Quintana Roo, Mexico, is responsible for collecting your personal data, for its use, and for its protection.

Your personal information will be used for the following purposes:

  • To provide the services and products you have requested.
  • To notify you about new services or offers related to your stay.
  • To inform you about changes to services.
  • To conduct internal studies on customer habits and preferences.
  • To improve the quality of our service through periodic evaluations.
  • To comply with the contractual obligations made with you.

For these purposes, we may collect the following personal data:

  • Full name
  • Landline and/or mobile phone number
  • Email address
  • Facebook, Twitter, and/or LinkedIn ID
  • Physical address
  • RFC and/or CURP

You have the right to Access, Rectify, Cancel, or Oppose the use of your personal data (ARCO rights), or to revoke the consent previously granted.

To exercise these rights, please send your request to our Data Protection Officer, Eduardo Joel Pacheco Cetina, at Avenida Benito Juárez Playa s/n, Holbox, Q. Roo, Mexico.
You may also contact us by phone at +52 984 181 9994 or +52 998 189 4816,
Please confirm receipt of your request by phone to ensure proper processing.

Important: Any updates to this Privacy Notice will be posted on our website:
🌐 www.elnidoholbox.com.mx